I can't thank you enough for the professional and quick response you provided for this customer. The fact that you share our sense of urgency, and responded accordingly is exactly what I look for in an NSP.

This was particularly crucial in this case given that; this is a National Account, the original installer no longer covers this territory, and the only other NSP did not have a certified technician available. As usual - you and your staff stepped up to the plate provided excellent support.

Please pass on my warmest regards and highest accolade to your team.


Randolph Simmons
PracticeWorks, Inc.