Technology Services

Who is watching over my computer network?

Our new NOC (Network Operating Center) allows our technicians to monitor, manage, and provide remote support to your computer network 24/7. This service limits the risks to your servers, workstations, and patient records. Our NOC can provide you with great benefits such as:  Our technicians are alerted to any potential problems in real time Find [...]

Is my data protected in case of a disaster and how soon can I recover from it?

Most businesses depend heavily on today’s technology and automated systems. Disruption for even a few days could cause severe financial loss and threaten survival. Therefore, the primary objective of disaster recovery planning is to protect the organization in the event that all or part of its operations are rendered unusable. Preparedness is the key. Our disaster recovery planning process minimizes the disruption of operations to ensure organizational stability and an orderly recovery after a disaster.

Why do I keep getting viruses even though I have Anti-Virus protection on all my computers?

The main reason people keep getting viruses and spyware on their computers is that they’re actually installing it themselves without realizing it. A virus or Malware doesn’t just sneak in and install itself most of the time – it needs to fool you into letting it in. Even the best anti-virus programs can’t ensure that you will never get a virus. Hackers are getting more creative in their methods and PC users sometimes make choices that inadvertently bypass their anti-virus software.

Could the emails I send out that pertain to patient information be read by anyone or are they encrypted?

Most email messages you send travel vast distances over many networks, secure and insecure, monitored and unmonitored, passing through and making copies of themselves on servers all over the Internet. In short, pretty much anyone with access to any of those servers – or sniffing packets anywhere along the way – can read your email messages sent in plain text.

Is my network safe and secure from potential Hackers and Intruders?

It seems like not a day goes by where we don’t hear about some new kind of threat aimed at wreaking havoc across machines connected to the internet. In recent years, products like Adobe Reader, Flash, Firefox and more have come under attack as their popularity has increased.

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